Customer database

Depending on the nature of your business you may offer your customers credit or need to record customer transactions against the name of a customer. Some examples of where this might be appropriate include:

• General stores where regular customers have a "tab" which they clear at the end of the week or month.
• Electrical supply stores who sell expensive equipment, sales of which they would like to record and recall if required.
• Any type of store that wants to collect customer details for mailing lists, etc.
• Any type of store that wants to offer a customer loyalty scheme

To cater for these scenarios ProEPOS provides a customer database as part of the point of- sale facility.

Whether or not you use the customer database (and many businesses won't need to) is entirely dependent on yourself and the nature of your business.

If you provide credit to your customers, would like to record individual transactions against a customer's name and address then you should consider using the customer database. If on the other hand you only process cash sales and expect your customers to keep receipts in the event they need to return something then you will not need to use the customer database.